FAQs
Quick answers to our clients' most frequently asked questions. More detailed information can be found on the Visiting the Pantry page.
01/
When Can I Get Food?
Tuesday: 9:30 AM - 11:30 AM
Friday; 9:30 AM - 11:30 AM
OR, if you are over 65, you can make an appointment to visit the Pantry on Wednesdays.
03/
How Many Times Can I Visit?
Currently, three times per month. This policy can change and we can make exceptions if appropriate.
04/
Do I Need ID?
Yes. You need to bring an official picture ID such as a driving license or passport.
05/
What Else Do I Need To Bring?
The first time you visit, you need to bring a proof of address (e.g. a recent utility bill or bank statement). A driver's license is NOT acceptable.
06/
Can Anyone Get Food?
No. Your income must be below certain levels, depending on how many people live with you. See HERE for more details.
07/
Can I Park Nearby?
Parking on Terrace Place is VERY limited. We strongly recommend you park at City Hall (a five-minute walk away). If you are a Senior AND have made an appointment to visit on Wednesday, you may park in the Church parking lot provided you do not use a spot designated for Church staff.
08/
Do You Speak Spanish Or Portuguese?
We have Spanish and Portuguese-speaking volunteers who can help.
09/
How Much Food Can I Get?
Lots! Bring a sturdy shopping cart if possible.
10/
Will I Be Reported To The Government If I Get Food?
No.